Effective Date: 3 November 2025

Welcome to Cosy Networks. These Terms and Conditions explain how you may use our website and online content. Please read them carefully before using this site. By continuing to browse or use the site, you agree to these Terms. If you do not agree, please do not use the website.

1. About Us

This website is operated by Cosy Networks, a trading name of Cosy Management Ltd (company number 08958225), registered in England and Wales.

Registered office: Unit 3 Vista Place, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY
Email: info@cosynetworks.com
Phone: 01202 596 527

Cosy Networks provides business communication and IT solutions, including VoIP, broadband, hosted telephony, call recording, Wi-Fi, network installations, and related services.

2. Use of This Website

• By accessing or using cosynetworks.com, you agree to use the site lawfully and in accordance with these Terms.
• You must not use this website:
  • for any purpose that is unlawful or prohibited;
  • to interfere with or disrupt its operation;
  • to upload or transmit malicious code, viruses, or harmful material; or
  • to attempt unauthorised access to any part of the site or server.
• Content is provided for general information only and may be updated or changed without notice.

3. Our Services

• Information about our services — including business broadband, hosted telephony, VoIP, CRM integration, and network solutions — is provided for marketing and informational purposes.
• All products and services are subject to separate contractual terms and pricing which will be supplied at the time of enquiry or quotation.
• Nothing on this website constitutes a formal offer, guarantee, or binding agreement.

4. Intellectual Property Rights

• All website content, branding, design, graphics, text, and materials are the property of Cosy Networks or its licensors.
• You may view and print content for personal or internal business use only.
• You may not reproduce, copy, distribute, or exploit any part of this site for commercial purposes without our prior written consent.

5. Accuracy of Information

• We make reasonable efforts to ensure that the information on our website is accurate and up to date, but we make no warranties or representations regarding its completeness, reliability, or suitability.
• All reliance on such information is at your own risk.

6. Links to Other Websites

• Our website may include links to third-party websites for your convenience.
• We have no control over and are not responsible for the content, privacy, or security practices of those external sites.
• The inclusion of any link does not imply endorsement of the linked site or its operator.

7. Limitation of Liability

• To the fullest extent permitted by law, Cosy Networks shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of this website or reliance on its content.
• We do not guarantee that this website will be available without interruption or free from errors, viruses, or other harmful components.
• Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

8. User Responsibilities

• You must ensure that any information you provide via the site (such as contact forms) is accurate, current, and not misleading.
• You agree not to misuse any communication facilities or attempt to interfere with their normal operation.
• Any misuse of the site may result in restricted access or legal action.

9. Privacy and Cookies

Our Privacy Policy explains how we collect, use, and protect your personal data. Our Cookie Policy provides information about how cookies are used on this site. By using this website, you consent to the processing of data as described in those policies.

10. Accessibility

We aim to ensure this website is accessible to all users. If you encounter difficulties using the site or accessing content, please contact us at info@cosynetworks.com so we can assist or provide the information in another format.

11. Support and Contact

Customer support is available via phone and email during normal business hours.

For assistance, please contact us at info@cosynetworks.com or call 01202 596 527.

12. Changes to These Terms

We may update these Terms and Conditions from time to time without notice. The latest version will always be available at cosynetworks.com/terms. Please check this page regularly for updates.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.

14. Contact Information

Cosy Networks (Cosy Management Ltd)
Unit 3 Vista Place, Coy Pond Business Park, Ingworth Road, Poole, Dorset, BH12 1JY
Email: info@cosynetworks.com
Phone: 01202 596 527
FAO: Karl Girdler